Public Sector IT · Ontario Public Service

Chirag Kashyap

IT Senior Manager & Tech Strategist

I lead the technology behind justice and public-sector delivery in Ontario — modernizing platforms and keeping the systems that protect vulnerable people running. These days that also means figuring out where AI genuinely fits into government work.

CHIRAG KASHYAP IT SENIOR MANAGER — TECH STRATEGIST
Core Mandate

Where I operate

Three areas I focus on — each one affects real people, so I treat it that way.

DOM·01

Justice Technology & Public Sector IT

I'm responsible for the maintenance, modernization, and operations of applications that support criminal law processes and protect vulnerable victims — systems that need to just work, every time.

DOM·02

Enterprise Modernization

Replacing legacy systems and rebuilding platforms so they can actually scale, stay secure, and be maintained — while working within the governance and compliance rules that come with government.

DOM·03

AI Strategy & Operations

Figuring out where AI can responsibly fit into public-sector workflows — and being honest about where it can't.

Career Record

Experience

Eighteen-plus years, starting in hands-on quality assurance and working up to owning enterprise strategy.

01

Senior Manager, Business Solutions

Ontario Government · Mar 2021 — Present · Toronto, ON · Hybrid

Own enterprise digital strategy and operations for business-critical justice and public-sector platforms — leading delivery teams through modernization, governance, and responsible AI adoption.

02

Senior Project Manager

OMERS · Nov 2013 — Mar 2021 · Toronto, ON · Hybrid

Progressed through Agile delivery and senior project management roles, leading enterprise program portfolios and stakeholder governance across a major pension fund.

03

Quality Assurance Lead (Consultant)

TD Bank Financial Group · May 2011 — Nov 2013 · Toronto, ON · On-site

Led quality assurance and release readiness for credit card and core banking platforms, managing production risk across high-volume financial systems.

04

Business Systems Analyst

OMERS · Mar 2010 — May 2011 · Toronto, ON · On-site

Translated pension system requirements into functional specifications, bridging stakeholder needs and technical delivery.

05

IT Quality Assurance Analyst

Royal Bank of Canada · Jan 2007 — Mar 2010 · Toronto, ON · On-site

Provided QA support for payments and wealth management systems in a large enterprise environment — where I got my start.

Competencies

Skills & Toolset

Leadership

Team Leadership Stakeholder Management Vendor Oversight Change Management Cross-Functional Delivery

IT Governance

Risk & Compliance IT Service Management Portfolio Planning Budget & Procurement Security & Privacy Standards

Emerging Tech

Applied AI Strategy Agentic AI Tooling Cloud Modernization Systems Integration Automation & Workflow Design
Off the Org Chart

Beyond the Build

A few things I spend time on outside of work.

AI-Built Web Projects

Building and hosting real websites with AI tools and Netlify — most recently a business site for a family member, from first draft to live launch.

AI Tools · Netlify · Web Dev

Smart Home & Property Systems

Running the systems behind two properties — pool automation, water treatment, tankless heating, plumbing, and the grounds work that keeps it all in shape.

Home Systems · Plumbing · Grounds Work

Golf & the Sports Calendar

Golf, the Raptors, the Blue Jays, and soccer — another scoreboard I keep an eye on.

Golf · Raptors · Blue Jays · Soccer

Travel & Itinerary Planning

Researching and booking trips for family and friends — cruises through the Caribbean and Mediterranean, island escapes, and land tours across South and Southeast Asia, Europe, and North America.

Cruises · Island Escapes · Asia · Europe
Get in Touch

Let's talk shop

My background spans both private and public sector — RBC, TD, OMERS, and now the Ontario Public Service — across technology delivery, modernization, and AI strategy. Director-level work is the natural next step for me, and I'm always glad to talk shop. Reach out directly or send a note below.

linkedin.com/in/chiragkashyap

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